Short answer
To find a VoIP phone provider in Quebec, describe your project in the Courtier TI form: business IP telephony, VoIP, Teams Phone or call centre. The Courtier TI team first contacts you in less than 48 business hours, then suggests an IT services company that matches your project, which presents its quote.
When should you call on an IP telephony company?
- Your phone system is reaching end of life and you are considering VoIP.
- Your employees work remotely or hybrid and need to take calls from anywhere.
- You already use Microsoft Teams and want to bring your calls into it with Teams Phone.
- You want a greeting, call queues and an automated menu to route calls better.
- You are setting up or modernizing a call centre.
What to check before choosing
| What to check | Why it matters | Question to ask |
|---|---|---|
| Keeping your numbers | Your customers must be able to reach you at the same number. | How are my current numbers transferred? |
| Connection quality | Voice over IP depends on your Internet network. | Do you assess my connection before installation? |
| The features you need | Not every company has the same needs. | Which features are included: auto attendant, call queues, mobile app? |
| Emergency calls | Emergency services must be able to locate you. | How is the address handled for 911 calls? |
| Equipment | It can be bought, rented or replaced by apps. | What equipment is needed, and who owns it? |
| Contract length | It determines your flexibility. | What are the commitment period and the cancellation terms? |
How does it work?
- You describe your project once, in a single form.
- The Courtier TI team first contacts you in less than 48 business hours, to understand your need, then suggests an IT services company that matches your project.
- That company presents its quote, and you decide.
The Courtier TI service is free for the business making the request.
Frequently asked questions
Can I keep my current phone numbers?
Generally yes, through a number transfer. The provider can confirm the steps and timeline for your situation.
Is my Internet connection good enough?
It depends on the number of simultaneous calls and the quality of your network. A VoIP provider can assess your connection before installation.
Can remote employees use the system?
Yes, depending on the solution chosen, often through an app or a remotely configured phone. Mention this need in your request.
What information should I provide to receive a quote?
Indicate the number of users, numbers and sites, the features you want and your deadline. The Courtier TI team first contacts you in less than 48 business hours, then suggests an IT services company that matches your project.
How much does the Courtier TI service cost?
The Courtier TI service is free for the business making the request. The provider presents its quote, and you decide.
Can Courtier TI help me find a business phone provider in Montreal?
Yes. Describe your needs once: number of lines, IP phones, Teams Phone or call centre. Courtier TI suggests one business phone provider in Montreal or elsewhere in Quebec and, with your consent, forwards your request. Courtier TI does not provide the phone service itself and charges you nothing; its commission is paid by the selected provider. You remain free to decide after receiving the provider's quote.